Contact Us

Have questions, feedback, or need support? We're here to help! Reach out to our team and we'll get back to you as soon as possible.

Send us a Message

Fill out the form below and we'll respond within 24-48 hours.

Average Response Time

24-48 hours for most inquiries

1-2 hours for premium support (Gold & Diamond members)

Office Hours

Monday - Friday: 24hours

Saturday: 24hours

Sunday: 24hours

Email Support

General Inquiries:
info@popbrizglobal.co.ke

Technical Support:
support@popbrizglobal.co.ke

Business Inquiries:
business@popbrizglobal.co.ke

Phone Support

Customer Service:
+254 794358694

Sales:
+254 794358694

Emergency:
+254 794358694

Follow Us

Quick Support

  • FAQ: Check our Frequently Asked Questions
  • Documentation: User guides and tutorials
  • Video Tutorials: Learn with step-by-step videos
  • Live Chat: Available for premium members

Frequently Asked Questions

Quick answers to common questions

How do I upgrade my plan?

Go to the Plans page, select your desired package, and complete the payment process. Your account will be upgraded immediately.

Can I cancel my subscription?

Yes, you can cancel at any time from your account settings. Your premium access will continue until the end of your billing period.

Do you offer custom design services?

Yes! Gold and Diamond members receive free custom design requests. Silver members can purchase custom designs individually.

How do I download my designs?

After customizing a design, click the download button in the editor. Choose your preferred format (PNG, JPG, PDF).

What are the commercial usage rights?

Gold and Diamond members get commercial licenses. Silver members can use designs for personal use only with watermarks.

How can I reset my password?

Click "Forgot Password" on the login page. You'll receive an email with reset instructions.